Daily Post

  • 07 Jul 2011 4:43 PM | Terell Jones (Administrator)

    Green IT is so easy, even a caveman can do it!

    Every time someone asks me what I do, I tell them, “I’m the Green IT Guy and I help companies and organizations become energy efficient from the desktop to the data center, from hardware to software, from the network to the virtual cloud.”  It took me a while to articulate that.  For some reason energy efficient computing was not hitting the mark.  Sometimes you have to repeat yourself over and over again.  IT professionals would snicker and say stuff like, “Isn’t the Internet already Green because it is paperless, and online?”  This illustrates how far the industry has gone from the last couple of years.  Now Green IT is a little more digestible.  Others would say, “That’s just Green Washing, Marketing Hype!”  If I can walk into any organization and cut their energy usage, carbon output, and IT expense in half, I don’t see how that could be considered green washing or marketing hype.

    I’m going to try to make a case for Green IT to dispel any lingering myths.  Industry changes have occurred resulting in Green Regulations such as: Federal mandates (E.O. 13415 , GSA Green Products Compilation), corporate standards (Dow Jones Sustainability IndexWal-Mart Sustainability Index), state legislation (City of Riverside), and future carbon accounting regulations.  Companies have gone from voluntary to mandatory regulations.  Investors were a minority, now they have a few sustainability indexes.  IT departments once considered Green IT a niche, and now see it as a core part of their business, as they rapidly consolidate their data centers.  Finally, upper management is tying the electric bill to the performance evaluation of the CIO, and that’s a good thing.

     

     

    UPS’s package software eliminated left-hand turns to save $8.4M in gas and 32K tons of CO2 emissions, according to Forrester Research.  Sprint ($40B US Telco) achieved dramatic results in just 1 year:

    • They retired 127 applications
    • Decommissioned 2,200 servers
    • Reclaimed 290,000 GB of storage
    • Eliminated 75% of printer output
    • Saved $20M in annual IT operating expense
    • And cut 10,000mt of GHG emissions

    It’s no secret that main stream America is virtualizing their data centers.  There are some very big companies and federal organizations consolidating data centers. In fact, the federal government illustrates their goals online.  They plan to consolidate 800 data centers worldwide, both physical and virtual.  The GSA saved $50/PC/year by shutting down PCs during non-business hours.  The City of Palo Alto cut carbon footprint by 5% in one year.  Here are some companies that have joined the ranks of data center consolidation:

    • Amway Global
    • Boise
    • Charlotte County
    • Children’s Hospital Central California
    • Chino Unified School District
    • City of Boston
    • City of Chicago
    • City of Pittsburgh
    • Defense Contract Management Agency
    • Department of Energy
    • FICO
    • Florida Department of Transportation

    I could go on and on about data center consolidation, but there are too many examples. Unless you’ve been living under a rock, data center consolidation has gone main stream. But just in case you have, go to VMware’s case studies.  What about Sun’s Openwork program saves 100 hours/year for each of 18,000 employees?  This openwork program is a telework program.  Employees working from home so they do not pollute the highways.  What about handheld devices?  UPS avoids $12M per year in capital expenses using handheld devices for package tracking.  Can Green IT strengthen the supply chain? I think so.  Tablet devices are moving into hospitals.  No more wall mounted PC’s.

    What I really wanted to say is this: Green IT is a good deal. You should consider it and make your company look good, efficient, and socially responsible.  It only takes four simple steps:

    1. Assess your situation from top to bottom. (Enterprise, Printers, Desktops, Data Centers)
    2. Execute a Green IT Action Plan
    3. Realize a greater than 50% reduction in cost, energy consumption, and carbon output.
    4. Brag about it through press releases, blogs, and social media. (Ask me how.)

    The next thing you know, your company will be listed on the Dow Jones Sustainability Index.  You came, you conquered, and you lived to tell about it.

  • 06 Jul 2011 4:02 PM | Terell Jones (Administrator)

    Printing is a huge environmental hazard resulting in exorbitant paper usage to the toxic production and usage of toner.  Any way you slice it, printing is a total environmental waste.  According to a survey of environmental pet peeves among over 1,569 adult U.S. and Canadian office workers by Harris Interactive, here are the top ten:

    1. Mindless printing resulting in increased waste (40%)
    2. Leaving lights on (37%)
    3. Lack of recycling bins (33%)
    4. Excessive air conditioning in summer and heat in winter (29%)
    5. Excessive use of paper products, like cups, plates, etc. (27%)
    6. Coworkers not recycling (27%)
    7. Cowrorkers not printing double-sided when they can (24%)
    8. Too many cover sheets when faxing or printing (24%)
    9. Having to store paper copies of existing, electronic files (24%)
    10. Leaving computer on and not powering down when going home (23%)

    As far as printing goes, I would try to eliminate the whole process.  But that’s not going to happen, right?  If we had some other medium to convey thoughts and ideas, I would be all for it, but the reality is we still must print, and in some cases, we still must fax.  So let’s try to do it better.

    Century Gothic Font

    I chose to write this article with Century Gothic because it is the most effective font for saving toner ink, thus it is environmentally friendly.  Unfortunately, when I copy/paste from my Word document, WordPress is going to change the font for me.  According to theUniversity of Wisconsin-Green Bay, Century Gothic uses much less ink, saving money on printer ink.  They reportedly switched their default e-mail and printing font from Arial to Century Gothic because it uses about 30% less ink.  Century Gothic font is the low lying fruit for green printing because it is virtually free.  Change your settings.

     Ecofont Software

    Ecofont Software prints green fonts with holes to save in toner and reduce printing costs.  Ecofont Software adds a print button to your toolbar.  With just one click of the mouse you can save up to 50% toner when printing text. Ecofont Software is compatible with all printers, copier and multifunctionals from Brother, Canon, Dell, Develop, Epson, HP, Konica-Minolta, Kyocera, Lexmark, Muratec, Océ, OKI Data, Ricoh, Samsung, Sharp, Tally Genicom, Toshiba, Xerox, etc.  Keep in mind that there is an economic driver in the print management business, especially the pay per page strategy or pay per cartridge strategy.  Some vendors may tell you that Ecofont software is not compatible with their equipment just to maintain profit levels with toner cartridges.

    I think the Ecofont Software is very innovative, but why should I pay for it?  Century Gothic is free.  The last time I checked, free is still a good price.

    GreenPrint Software

    GreenPrint Enterprise provides a best-in-class software solutions to eliminate unnecessary cost and waste associated with enterprise and individual printing activities.  GreenPrint Enterprise product increases profitability and sustainability by providing employees with an innovative interface that allows them to eliminate pages, images and selected content from print jobs before they are sent to the printer.  This simple yet powerful exercise reduces organizational print volume by 17% to 25% and saves an average of $80 to $120 per employee per year, which is validated by GreenPrint’s robust data collection and reporting mechanism.

    GreenPrint’s ability to allow me to delete unnecessary blank pages and images does save on paper, but I need more savings and control.

    PretonSaver Software

    PretonSaver Enterprise can save as much as 70% on your existing printing costs without compromising on quality.  In these troubled times, businesses are constantly looking for ways to cut costs. Unfortunately, these cuts are usually painful, as they require some kind of concession.  But, what if you could save hundreds of thousands of dollars a year without compromising anything?

    Watch the Video!

    Leave it to the Israeli’s to come up with such an awesome software product, with print management capabilities.  To write an algorithm that manipulates and eliminates pixels is pure genius in my book.  To save up to 70% on toner usage is even more fantastic.  Imagine being able to enforce print protocols that eliminate Internet printing?  I use to see sports sections in the men’s bathroom, which were printed from the Internet. Imagine using default settings for duplex printing, or restricting certain groups or individuals from color printing.  Imagine cutting your toner budget in half.  Between PC Power Management and PretonSaver Software, I think every company in the world needs to invest in these cost cutting measures that definitely contribute to the triple bottom line.

    So, to all you large enterprise organizations printing copies multiple times without collaborating in an electronic portal, start Green Printing!

  • 01 Jul 2011 4:06 PM | Terell Jones (Administrator)

    I wonder how much Vivek Kundra’s departure will slow down the government’s innovation, which is already too slow!  I may be able to understand Vivek’s frustration with the Federal Government.  He is responsible for Data.gov.  His plans to consolidate over 800 federal data centers, the Federal Cloud Strategy, and his legacy of the “25 Point Plan” are stuff of legend.  I mean how long does it take to steer the course of an aircraft carrier? The federal government is a huge ship that moves very slow. Vivek’s a pretty young guy, so he may not know that it takes a while to move large federal agencies within the beltway, or maybe he does and he’s too impatient to see it through.  Nevertheless, he did a great job as the nation’s first CIO.  Saving a 3 billion dollars with the IT Dashboard, while serving the President of the United States is no shabby undertaking.  My fear is that the government will return to the status quo.  This position requires extreme technical intelligence, business practicality, and fiscal activism.  My hope is that Richard Spires, CIO of the Department of Homeland Security ensures that the next CIO sticks with the plan.  The last thing we need is the beltway shuffle with these innovative initiatives.

    To get an idea how far we’ve come in two years, let me tell you.  Two years ago I had the pleasure of attending the USGBC Federal Summit back in 2009.  I think I was the only IT representative there at the time.  We had most agencies represented from the federal government.  I was interested in the sessions on high performance buildings and data centers, recovery money, and green procurement.  This was right before the President’s E.O. 13415was created.  Everyone was throwing around environmental goals for each agency.  Someone said the goal was to reduce the carbon footprint by up to 20% within 10 years.  I was flabbergasted, so as vocal as I am, I stood up and asked an implied question. “How come the government is spending millions of dollars to become energy efficient by 20% over ten years when they can become energy efficient by 40% within one year just by turning the agency computers off evenings and weekends?  I mean power management software costs between $20 and $30 per desktop, and the maintenance on my iPhone costs more, and I pay that every month.”  You could’ve heard a pen drop.  After that several representatives from different agencies came up to me after the session.

    Now what do you think transpired after that meeting?  Not much. I had a few meetings, which did not lead to any major opportunities.  Until this day, I only know of a couple agency-wide utilization of power management software. Since that time, maybe 20 to 30 PC & Server Power Management companies have come on the scene.  Another example is that I let the Greenest Congressman evaluate our Verdio Green PC, which  only uses 27watts of power.  The IT Manager assigned to this Congressman’s office was your typical IT guy.  Whatever powerful systems he could get within budget, he would get with no thought to cost or energy consumption.  So upon return at the end of the POC, I asked him what did he think about the Verdio. His response caught me off guard, “It works pretty good, but it isn’t powerful enough.”  I said, “but your staffers are running Microsoft Office, how much power do you need?” His response, “A couple guys use digital video, so all our systems are 4 core standardized.”  I was stunned!  Just two guys run video, and the whole office is standardized on 4 core desktop PCs.  This is the Greenest Congressman on Capitol Hill?  I think we need to run Moore’s Law in reverse because less is more.  I have 14GB on my iPhone 3G that I will never fully use.  I know I need the 4G, but I won’t get it until the 3G dies, then I’ll recycle it.  Today’s computers are too much, we could never think fast enough, or type fast enough to realize the computing power and capacity.  Energy efficient PCs from EnergyStar to EPEAT Gold were just beginning to become new standards, and today they are the standard.

    Another agency in region 4, has a $1.4 million dollar toner budget. I showed them presentations, videos, and white papers on Green Printing Technologies.  I basically told them I could cut their toner budget in half saving them $700 million dollars annually.  I got nothing!  I did however get a promise that maybe a couple of agencies will pilot the technology. I’m still waiting.

    On a good note, virtualization has gone from early adopter stage to mainstream, moving to the cloud.  I mean, just like 4 core desktop PCs, servers are extreme pieces of machinery, and if we don’t virtualize them, it’s like driving a Porsche 10 miles an hour.  Who does that?  The server huggers are still present throughout federal government, but the learning curve is getting shorter these days.  The ability of Vivek Kundra to see the big picture of moving workloads to the Cloud, is either genius or naive.  Genius because it makes total economic sense, naive because you think big government silos go away fast.  Either way, he was certainly disruptive in a very positive way.  I hope his idea of more transparency within IT budgets never goes away.  In the 90′s I sold software to federal agencies that never seen the light of day, but was purchased to meet the deadline for the federal buying season.  Someone needs to address the archaic procurement process, or better yet, implement the change management that must occur before agencies start making purchases on behalf of the people.  You know, the ones that pay taxes for all this computer stuff.

  • 01 Jul 2011 3:22 PM | Raj Kosuri (Administrator)

    A few years back the Green Grid developed the Power Usage Effectiveness metric or PUE for short to measure a data centers’ effectiveness of getting power to IT equipment. What the PUE tells you in simple terms is how much extra energy you need for each usable KWh for the IT equipment due to the power going into cooling, power distribution loss etc. and it’s a simple formula (in theory):

    PUE = Total Facility Power/IT Equipment Power

    However the PUE “standard” has been the center of the data center industries’ debate ever since it came out. I won’t go into the details but it has been debated mainly for four reasons.

    1. The PUE can change dramatically depending on where measurements are made, when they are made and the timespan the measurements are made in.
    2. Data centers are subtracting factors from their PUE to lower it e.g. district heating.
    3. PUE was designed for dedicated data centers (preferably full of gear) but being calculated for any kind of “data center”.
    4. PUE was NOT designed as a metric to compare data centers for business purposes (My PUE is smaller then yours!) but as a metric for data centers to improve their effective use of power.

    In other words PUE has loopholes and they are being exploited for marketing purposes. Green Grid has decided to plug most of those holes with an update to the PUE definition and are now calling it PUEx where the x is a value between 0-3 and depends on e.g. where measurements are made. You can read more about the PUEx here .

    PUEx is a welcomed update and I hope data centers will soon start updating their PUE’s. I still have a beef to pick with the marketing departments of the data centers though because I don’t see them stopping to use PUE as tool to compare their “green” data center to others. The age of “Green by PUE” has just started, believe me!

    This article about “Chicago emerging as a green data center powerhouse” is exactly the sort of “greenwashing” we have been spotting here at Greenqloud. Microsoft has a massive “green” data center in Chicago that they say has a PUE of 1.22, sounds pretty great right? But wait…where does their power come from? 72.8% coal, 22.3% nuclear, 3.8% mixed, 1.1% renewable…still sounds green to you? Me neither and we feel like something has to be done. PUE rightfully does not change with the amount of renewables used. It simply isn’t a metric about true greeness but how well you manage your power and therefor should not be used for green marketing.

    However, PUE IS being used for green marketing and realistically I don’t think that will change for a while. We therefor came up with a way to “weigh” the PUE to better see which data centers are truly green in the sense that they indirectly cause the least amount of CO2 to be emitted by their use of dirty or clean energy.

    This new metric we call GPUE or Green Power Usage Effectiveness and it does two things for the industry.

    1. It gives the truly green data centers a boost in the battle with their “greenwashing” counterparts.
    2. You can very easily calculate the CO2 emissions created for each usable KWh for the IT equipment.

    So here’s the definition and the presentation format for GPUE:

    GPUE = G x PUEx (for inline comparison of data centers)
    or = G @ PUEx  (a better display and for co2 emission calculations)

    The “G” is the key factor here and it is a simple calculated value:

    G = Weighed Sum of energy sources and their lifecycle KG CO2/KWh

    G =∑( %EnergySource x ( 1 + weight) )

    What’s the + 1 for? It’s there so we when “weigh”(multiply) the PUE we get a number that’s not less then the PUE. This gives us a better feeling of the scale because we are used to the small PUE value range.
    The weights are simply taken directly from the “lifecycle CO2/KWh for electricity generation by power source” table above we got from the 2008 Sovacool Study e.g. the weight for unscrubbed coal is 1.050 (kg of CO2/KWh) while hydroelectric river generation has a weight of 0.013. An unknown energy source or a “mix” will get the same as the maximum value which for now is the same as coal.

    Example:

    PUE 1.20, 50/50 Coal/Hydro
    G = 0.5*(1+1.050) + 0.5*(1+0.013)
    G = 1.531, GPUEx =
    1.84 or 1.531@1.2 0

    Kg CO2 per usable KWh = (G-1) x PUEx = 0.64 Kg

  • 01 Jul 2011 3:22 PM | Terell Jones (Administrator)

    First, just let me say I was never one to get caught up in the hype-cycle of cloud computing because I’m old school.  We called it network services in the early 90′s, then it became managed services by the late 90′s, then it became Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS), and soon on and so forth. Now we are calling the same monthly billing for IT services the cloud.  Let’s compare Cloud Computing to heating and air conditioning.  We pay a monthly bill for services rendered. We never touch the water heater or the air conditioner, unless you’re like me that has an ex-father-in-law that would talk you through it. Beyond that, we just pay the bill and expect not to freeze or overheat.  It gives us more time to live our lives. Trust me, I have better things to do than wonder if I’m going to blow myself up lighting the pilot light.

    Well, in theory, cloud computing should free us up to concentrate on doing our business.  Imagine how we have traditionally run IT over the last two decades.  We started out simple with a network administrator who made sure that our network inside the office was working with 10mb ethernet.  Then along comes the internet spawning the need for expertise in Email systems, database systems, web development, legacy migrations, etc.  The basic office had at least for servers running: network server, email server, web server, and database server.  As technology changed the skillsets changed, which meant more manpower expense.  Imagine needing to pay six figure salaries for at least 4 high priced individuals to run IT?  That is what we did yesterday and that is what we do today.  Well the cloud can easily disrupt that.

    A small to medium size business must trust these highly trained individuals to be on staff because if they screw anything up, there is no SLA for screw ups with employees. You just fire them and pay the cost to replace them.  The problem with IT is that it could cost thousands for screw ups.  According to Salary.com the average median chief information officer (CIO) salary in Herndon, VA is $246,000, the average chief information security officer (CISO) is $177,000.  Now already your budget is strained by $423,000, and I haven’t added the storage technician, software development, virtualization experts, etc.  With just two c-level executives in IT, you have to budget $35,250 per month, not including software and hardware expenses.  If you think the CIO is going to get their hands dirty, you’re sadly mistaken. They are administrators, they administer. That means they delegate to some other high priced IT staffer.

    Let’s say this small company has 100 employees, using MS Office, MS Dynamics CRM, and Outlook.  Imagine a cloud provider like, Ecomnets or Rackspace, hosts all the computers and applications for $100/seat.  The IT budget quickly becomes $10,000 per month.  The difference is, you saved two thirds moving to the cloud, and now you can eliminate unnecessary staff or re-purpose them for more strategic projects.  No more computer refreshes.  No more service outages. If there are any, at least you get compensated for it. Gotta love service level agreements (SLAs).  If you own it and it breaks, you have to replace it out of your own pocket.  The TCO is staggering when you really look at cloud computing.  I don’t know about you, but I got better things to do than worry about break-fix maintenance, and anti-virus and malware issues.  I want to focus on more strategic things concerning Green IT.

  • 01 Jul 2011 3:19 PM | Raj Kosuri (Administrator)

    Independent research firm Forrester Research expects the global cloud computing market to reach $241 billion in 2020 compared to $40.7 in 2010, according to a new Forrester report called “Sizing the Cloud”. The report aims to provide insights into the future market size of cloud computing segment while trying to predict market growth dynamics in a new IT environment driven by rapidly growing number of cloud computing services and applications.

    Forrester’s report provides market forecast on 12 different market segments for the next decade, forecasting shifts in the usage patterns of cloud infrastructure, business applications for the cloud and cloud platforms that are becoming increasingly widespread.

    According to Sizing the Cloud report, Software-as-a-Service (SaaS) offers more growth opportunity than any other segment in the still largely vague market for cloud computing services. SaaS will retain its position as a leading segment in cloud computing with SaaS market growing three-fold to $92.8 billion by 2016, the report said. In contrast, Infrastructure-as-a-service (IaaS) will witness a rapid growth in the next few years but Forrester expects dynamic infrastructure services to perform better than IaaS in the long term.

  • 01 Jul 2011 3:14 PM | Terell Jones (Administrator)

    I could be here all day discussing vendors, but I won’t go down that rabbit hole, I’ll just say brush up on your VMware skills and all the extra moving parts that go with it.  For every dollar of VMware sold their is $15 dollars worth of auxiliary needs and wants.  I personally favor VMware because it rocks!

    Top Ten Green IT Solutions:

    1. Virtualization
    2. Data Center Optimization
    3. Power Management
    4. Data De-Duplication
    5. Electronic Waste Management
    6. Cloud Computing
    7. Carbon Accounting & Management
    8. Teleconference
    9. Telecommute/Telework
    10. Paperless Solutions, Document Management

    Bonus Green IT Solutions:

    11. Green Printing

    12. Software Cholesterol

    Green IT is a marketing fad: yes and no!
    Back in 2009, when I started the Green IT Practice for EcomNets, I was optimistic that every company would adopt the top 10 strategies for Green IT immediately.  After gaining no visible business, I realized that I was the consummate early-adopter.  Back then, nobody knew there was a chasm to cross, in fact I had to explain to IT professionals that Green IT is more than being on the Internet. It is, in fact, energy efficient computing from the desktop to the data center, from hardware to software, and from manufacturing to waste management.

    Many organizations have recently developed Green IT or Sustainability in IT just to have that practice available just for money’s sake.  Only a few have started their practice as a go to strategy because they believe in it.  Beware of all the also-ran’s.  The problem with this idea of adding another product line, is that you may miss the essence of the movement without education.  Does your values line up with the Green Movement, or do you comply to recent legislation?  I say be the early adopter, and help create the standards.  We take a Sarbanes-Oxley approach to how we assess IT environments for sustainability.

    Leadership is needed in Sustainability!
    Back then we thought that talking to newly appointed Directors of Sustainability was all we had to do.  For the data center we wanted to talk to the CIO and Facilities Operations, only to find out they don’t play well with each other.  We soon learned that upper management had to lead Sustainability efforts.  They had to mandate that facilities, IT departments, and Sustainability Managers work together.  At a typical data center mechanical engineers parked their trucks in the back, and IT engineers parked their sports cars in front.  If they had a Sustainability Director, they had no line of power.

    Fortunately, federal government, mainly President Obama created newExecutive Order #13415, to drive the government to be greener.  Then in corporate America, we have Wal-Mart leading the way with their Wal-Mart Sustainability Index.  The tide is changing.

     

    Green IT Is Profitable!
    For some reason, business assumed that Green IT was just as expensive as Green Building, which is far from the truth. Several Green IT strategies often cut energy usage by 50% or more with an ROI within 3 to 6 months.  With these provocative results, I again thought companies would jump all over these strategies.  Somehow we have to attach budgets, and performance evaluations to this issue.

    Unfortunately, we have been conditioned to buy bigger, stronger, faster computers.  We have no such need because we can’t physically keep up with the speed of today’s computers.  If you don’t believe me, stop using the apps on your iPhone. I just watched“Battlefield:Los Angeles” on my iPhone.  Saturday, I listened to the police scanners on the way home from the pub from my iPhone. I have 14GB on my iPhone, which I will never ever completely use. Less is more. In theory, the savings should allow an IT group to invest in other strategic initiatives.

    Imagine being able to cut energy usage up to 50% or more with several different strategies.  Imagine consolidating data center servers by up to 66%, and using the spare servers for disaster recovery.  Not only do I reduce energy usage, and space concerns, I have saved a considerable amount of money.  In addition, I can control the air flow in my data center for hot and cold aisle.  I can use venting techniques.  If I can get the CIO to understand how electricity is connected to their data center budget, then maybe I wouldn’t have to preach the virtues of Green IT so much.

    For the IT professional that snubs their nose at PC Power Management, and Green Printing, you must NOT ignore these very simple, cost-effective strategies. Power Management at the desktop alone can save up to 40% on energy usage.  Green Printing can save up to 70% on toner usage without degrading the quality of the print job.  These solutions are anywhere from $25 to $75 a desktop, and run as simple agents on your systems with robust management capabilities.  Easy to install, and doesn’t hinder other IT operations.

    These strategies are the low hanging fruit.  If you don’t have the budget or manpower to consolidate your data center, start small. It’s a marathon, not a race.  You still get positive results and a ROI within 3 to 6 months, sometimes immediately.

  • 18 May 2011 3:16 AM | Raj Kosuri (Administrator)

    Green IT Summit 2011 was  a two-day conference that begins on April 20 and brings together leaders from the private and public sectors to transform the ideas around sustainable information technology generated during the 2010 GreenGov Symposium into actionable plans. It also provides a forum to forge the strategic alliances and partnerships necessary to realize the promise of sustainable IT for federal, state and local agencies.

    The focus of the 2010 GreenGov Symposium is on the performance goals set by President Obama’s Executive Order 13514 on Federal Leadership in Energy, Environmental, and Economic Performance, the 2010 GreenGov Symposium will cover topics including clean energy, water efficiency, achieving zero waste, greening the supply chain, and sustainable communities.


© Copyright Green IT Council 2010. All Rights Reserved.

Powered by Wild Apricot Membership Software